🚀 Patiswiss Shipping &&; Shipping Policy

Patiswiss as you ordered your handmade and gift chocolates We are committed to delivering your products to your door in the fastest and safest way possible. We maintain the freshness and quality of our products in our shipments throughout Türkiye. careful packaging And reliable cargo companies We work with.

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📦 Our Shipping Processes:

• 📅 Order Processing Time:

  • Weekday hours Until 12:00 orders placed same day is processed.
  • Orders placed after 12:00 the next business day is processed.
  • Orders placed on public holidays and weekends are processed on the first following business day.

• 🚛 Shipping Delivery Time:

  • Deliveries within Ankara 1-2 business days,
  • Deliveries to other regions across Türkiye 2-4 business days is carried out between.

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🎁 Special Delivery Options:

• Special Packaging for Gift Chocolates: Our products are shipped in elegant and careful packages prepared for special occasions.
• Cold Chain Protection: To preserve the freshness and quality of your chocolates in hot weather cold chain cargo options are used.

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📝 Cargo Tracking and Notifications:

• When your order is shipped, cargo tracking information email And SMS It is sent to you via.
• You can easily monitor the current status of your order with your cargo tracking number.

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⚠️ Important Information:

• Address Information: It is important that address information is entered completely and accurately to ensure timely deliveries.
• Check at the Time of Delivery: We recommend that you check your package for any damage upon receiving the product. In case of damage, you must have a report prepared by the courier.

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💬 Communication:

For all your questions and requests regarding shipping and cargo processes:
📞 Call Center: 0850 308 20 04 (Weekdays 08:00 – 18:00)
📧 Email: clientservice@patisfoodgroup.com
🌐 Online Form: Contact Form